Privacy Policy

Effective Date: February 2026.

At West Coast Casa Cleaning, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our services.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Home address (for service appointments)

  • Booking details and service preferences

  • Any information you provide through our contact or booking forms

If you use our website, we may also collect limited technical information (such as browser type or pages visited) through cookies or analytics tools provided by Squarespace.

2. How We Use Your Information

We use your information only to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide cleaning and home support services

  • Process payments (if applicable)

  • Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

If payments are processed online, they are handled securely through trusted third-party payment providers. We do not store full credit card details on our servers.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Access to your information is limited to team members who need it to provide services.

5. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and understand how visitors use our site. You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information (unless required for legal or business purposes)

To make a request, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

West Coast Casa Cleaning Ltd.

Email: hello@westcoastcasacleaning.ca


We respect your privacy and the trust you place in us when inviting us into your home.